Refund Policy

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Refund Policy

Last Updated: December 2025

1. Nature of Services

As a software engineer and game developer, I provide digital services and digital goods. Unlike physical products, these cannot be "returned" once delivered.

2. No Refunds on Completed Work

Refunds are not issued for services that have already been completed and delivered according to the agreed-upon scope.

3. Project Cancellation (Freelance Work)

  • •If I Cancel: If I am unable to complete a project due to my own constraints, a full refund of any deposit paid will be issued.
  • •If You Cancel: If you choose to cancel a project while it is in progress, the non-refundable deposit (if applicable) will be retained to cover the time and labor already invested.

4. Digital Asset Purchases

If you purchase pre-made assets or plugins (e.g., via a store link on this site):

  • •All sales are final once the file has been downloaded or the license key accessed.
  • •Refunds are only considered if the digital product is proven to be technically defective and I am unable to fix it within a reasonable timeframe.

5. Bug Fixes & Warranty Period

The 7-day bug-fix warranty covers errors in my code at no additional charge. Issues arising after this period, or caused by external factors (Roblox updates, third-party interference), are not covered and may incur additional fees if you request fixes.

6. Scope Changes & Additional Costs

Changes to the original project scope may incur additional costs. You will be notified of any price adjustments before work continues. If you decline the new terms, the project may be paused or cancelled.

7. Dispute Resolution

If you have concerns about your project or charges, please contact me directly via Discord or Email. I am open to discussing concerns fairly and finding reasonable solutions when possible.